Hotels, Tour Operators Register Surge in Booking Cancellations

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The tourism and hospitality industry in Uganda is dealing with the worst surge in cancellation of bookings as the global coronavirus outbreak takes a toll on businesses.

Jean Byamugisha, the Uganda Hotel Owners Association chairperson, said many people who were scheduled to travel to Uganda have cancelled their bookings and many are asking for the refund of their money.

The surge in booking cancellations come as most countries reported cases of the virus. Uganda has no case at the moment.

Last week, however, the Uganda Tourism Board recommended to travellers from China, South Korea, Japan, Iran, and Italy to “maintain bookings but delay their travel until a later date when disease globally contained and no longer considered an outbreak.”

Uganda was slated to host a couple of international conferences, including the G77 summit in April where the country would have brought in at least 4,000 people from 132 countries.

Africa Climate Week that was expected to take place in Kampala on April 24 has been postponed to an unknown date.

Some visitors that had jetted in for the Uganda-Europe business forum were asked to go back to their respective countries after they refused 14-day quarantine.

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